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The purpose of this paper is evaluate the public value of municipal Wi-Fi networks by examining their costs and benefits. Increasing attention has been focused on the digital divide, i.e. inequalities in digital access, use and benefits, to a lesser extent on technologies providing opportunities to overcome these inequalities. Different theoretical traditions have approached the problem of the digital divide, this research represents a synthesis by combining a bottom-up approach to calculating the benefits of municipal Wi-Fi networks with an in-depth analysis of the digital divide in Europe.

After a systematic literature review, the paper uses a bottom-up methodology to evaluate the public value of a municipal Wi-Fi network by quantifying its potential benefits and costs. In addition, it includes different types of users based on the access opportunities available to them. It develops different scenarios for these users depending on the connection alternatives and the digital skills available across European countries.

By using data from the euro-28, the paper shows that, in general, the private value of a municipal Wi-Fi network is negative, the public value is positive. However, a greater public value is depending on the extent to which the benefits can be attributed to expectations about the arrival and usage of e-government services.

Based on the quantitative analysis, the authors suggest that municipal Wi-Fi networks can provide the potential to bridge the digital divide. To generate public value, these networks have to be driven by a strong need for e-government services.

However, important factors in the adoption of these services are related to digital skills available in the particular region.

In addition, public investment is required to stimulate the growth of broadband infrastructure in a complementary manner to enable public wireless networks.

The paper combines new insights into the cost calculations of municipal Wi-Fi networks with socioeconomic data on digital skills to examine different types of users.

This chapter provides a reflective critique of Mobility as a Service (MaaS), an emerging development seeking a role within the Smart Mobility paradigm. We assess a range of its future implications for urban policymakers in terms of governance and sustainability (i.e., social and environmental impacts). We begin by describing the origins of the MaaS concept, along with the features of precursor technologies and current early examples. We then reflect on the marketing of MaaS and use it to consider how we might anticipate some potentially less desirable aspects of the promoted business models. Finally, we discuss the implications for governance.

The inclusion of LGBTQ + persons (lesbian, gay, bisexual, transgender, queer and having other sexual orientations and gender identities) is a crucial step in improving gender diversity in the workplace; however, till date, it remains a significant challenge for human resource management professionals. The current study critically examines this issue of an inclusive workplace for LGBTQ + people through a systematic review of the existing research that has empirically studied their experiences at the workplace. It also examines the resistance and challenges organizations face in LGBTQ + diversity training and provides future research avenues.

For systematically reviewing the literature, Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) model has been used. A total of 101 empirical studies have been reviewed.

The result shows that LGBTQ + people encounter multiple negative workplace experiences, including proximal (hiring discrimination and housing discrimination) and distal workplace discrimination (unsafe work climate, microaggressions and harassment). These aversive experiences lead to work stress while also mandating that people manage their sexual identity and style of dressing. This stress, in turn, impacts their work–family outcomes, job satisfaction and decision-making with regard to their careers.

The paper provides a holistic understanding of the aversive workplace experiences encountered by sexual minorities.

This paper aims to identify the number of European companies among the world’s largest telecommunication, media and technology (TMT) companies. Through this, industry trends will be discerned and light shed on whether European companies are losing out to their rivals based in the USA and Asia in relation to the new highly technological economy that is emerging.

The paper begins by outlining the context for the study before detailing the data sources used in the analysis of the world’s largest TMT companies. The data are drawn from successive annual lists of the world’s largest companies published by the Financial Times.

The paper highlights the limited European presence among the world’s largest TMT companies. A significant proportion of these companies provide telecommunication services.

The paper draws on annual lists compiled by the Financial Times. The categorisation adopted in these lists changes over time and does not facilitate the identification of TMT operations in companies where the main activities are in other sectors.

There is a need for more data to be available in the public domain. One aspect of this relates to the need to extend the analysis to include smaller TMT companies, while another is the need for more detailed information regarding companies operating in more than one sector.

The paper extends existing research into structural change within the TMT sector by focussing on Europe. A longitudinal approach is adopted, with the companies uniquely divided into six lines of business.

In anticipation of the demands of its constituents, management schools have to deal with the dual challenge facing management education: the challenge of relevance, in particular to integrate the subject of corporate social responsibility (CSR) into the management curriculum, and the challenge to develop and implement innovative learning methods for educating students. This article seeks to expound on these challenges.

The authors first reflect on the imminent and essential need to pay attention to CSR, as driven by general trends and developments in the corporate context as well as by recent business scandals. The uses, roles and functions of simulations are then reviewed, followed by a report of a project at Rotterdam University/HES, a Dutch university of professional education, that aimed to counter both identified challenges. This project involved two simulations in the field of CSR.

Recognizing the changes in this environment, opines that the school has to reconsider its approach to management education consequently if it wants to offer relevance to the communities the school serves. At the same time, the school has to explore new methods of learning that contribute to creating effective management learning environments. Simulations, particularly since they enable comprehensive learning, may offer a viable and fertile direction to achieving this objective. The conclusions drawn from this project and the project evaluations clearly support this.

Based on the experiences, the article identifies a number of conditions for the effective implementation of innovative educational projects, which include the school having a vision on CSR and displacing learning responsibilities.